Manager, Brand Performance Support

• Develop and execute strategic plans through market visits, performance reviews, and virtual consultations
• Partner with hotel leadership to optimize revenue, market share, and guest satisfaction
• Analyze performance data and market trends to identify opportunities and drive results
• Deliver training and support to enhance service culture, loyalty program execution, and team member engagement
• Promote a consistent and elevated Honors experience for guests and team members
• Liaise between corporate teams and hotel operations to align standards, initiatives, and regional goals
• Communicate with internal and external stakeholders to influence decision-making and drive accountability
• Lead implementation of brand initiatives across properties
• Report to the Senior Director BPS CALA

• Eight (8) years of experience in the hospitality industry, with a strong background in both operations and commercial strategy
• Proficiency in Salesforce, GDS, MicroStrategy, PMS, and other hospitality systems
• Fluent in English and Spanish
• Willing to travel up to 40-50%
• Bachelor's degree preferred/useful
• Three (3) years of leadership experience on property or in a corporate role preferred/useful
• Experience managing multi-property portfolios and cross-functional teams preferred/useful

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at Hilton hotels through the Go Hilton travel program
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
• Paid time off (PTO)