Deployment Strategist

• Meet with strategic customers to understand AI transformation goals and identify pain points in customer-facing and operational workflows powered by AI agents
• Own flagship deals end-to-end, from identifying use cases through commercial structuring and closing
• Embed deeply with strategic customers, spend meaningful time onsite, and own delivery outcomes
• Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement them
• Guide customers on best practices for deploying ElevenAgents, including agent design, orchestration, and production readiness
• Scope applications in new industries and expand AI solutions across sectors globally
• Present work results and future proposals to technical teams and C-suite executives
• Collaborate with Research teams to feed field insights into ElevenLabs' platform and models
• Build and deliver demos of ElevenAgents and broader AI technology
• Collaborate with customers' engineering and executive teams to bring agents to production and deliver measurable business outcomes

• 3+ years of experience working with customers in a technical capacity
• Direct enterprise customer experience preferred
• Experience in product development, delivery, and change management
• Commercial instinct and comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles
• Basic proficiency in Python
• Familiarity with API integration
• Excellent communication and problem-solving skills
• Proven track record of owning complex, ambiguous projects and delivering results
• Adaptability across customer environments, industries, and technical use cases
• Technical aptitude and familiarity with common LLM, tooling, and AI agent frameworks
• Ability to map enterprise use cases and workflows to AI systems
• Fluency in English and Korean
• Deep understanding of regional and cultural nuances in South Korea

• Annual discretionary professional development stipend
• Annual discretionary stipend for meeting colleagues
• Annual company offsite
• Monthly co-working stipend for employees not near a main hub
• Remote-first work arrangement