Medical Legal Assistant – Orthopedics

• Review complex medical records to build precise chronological summaries and perform cost analyses of medical and non-medical services
• Draft professional emails to arrange medical-legal encounters
• Communicate with attorney offices
• Build deposition and trial binders
• Proactively guide prospective patients toward scheduling appointments
• Maintain precise calendar management
• Conduct professional inbound and outbound calls and follow-ups in English and Spanish with patients, legal representatives, and referral sources
• Perform insurance verifications
• Ensure meticulous, real-time documentation of every patient and legal interaction
• Independently manage priorities to deliver client reports on or before strict deadlines

• Minimum 2+ years of experience supporting a U.S.-based medical or medical-legal practice remotely
• Fluent bilingual proficiency in English and Spanish
• Advanced English writing and proofreading skills
• Clear, confident, cheerful, and professional demeanor over the phone and in written correspondence
• Minimal accent in spoken English
• At least 1 year of experience with ECW
• Self-motivated and highly organized
• HIPAA-compliant
• Comfortable operating in a fast-paced environment that values directness and precision
• Experience in Orthopedics, Pain Management, PM&R/Spine, or Neurosurgery is strongly preferred