CRM Admin Intern

• Manage and customize the CRM platform to meet organizational needs
• Manage CRM users, permissions, workflows, custom objects, and profiles
• Support users by answering questions and troubleshooting issues
• Analyze data to assess team productivity, effectiveness, and operations
• Collaborate with teams to capture business requirements and implement CRM solutions
• Coordinate and support integrations with third-party applications, plugins, and tools
• Set up processes to manage and protect customer and business data
• Provide training to administration, staff, and faculty
• Manage and organize office operations, schedules, meetings, and correspondence
• Maintain accurate, secure, and confidential records and databases
• Manage budgets, track expenses, and process invoices
• Support hiring, onboarding, offboarding, employee records, benefits administration, and payroll reconciliation
• Facilitate communication among team members, departments, customers, and suppliers
• Assist with reports, presentations, and other communications
• Deliver weekly byte-sized project outcomes
• Provide task updates to the Project Management Executive

• Bachelor's degree preferred
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Customer-focused mindset
• Ability to analyze and solve problems
• Ability to work with people of different technical skill levels
• Ability to communicate complex concepts clearly
• Ability to maintain accurate customer data
• Ability to manage projects
• Knowledge of customer relationship management (CRM) software
• Technical skills
• Availability for the selected internship schedule
• Full-time interns must be fully available in the virtual office during 11 AM–5 PM
• Part-time interns must be present in the virtual office during their chosen 11 AM–2 PM or 2 PM–5 PM slot
• Off-time batch interns must report to the virtual office between 5 PM and 6:30 PM

• 4–16 weeks remote internship
• 25–30 hours per week
• Mentorship and guidance from team mentors and industry professionals
• Hands-on exposure to real-time projects
• Work results published in an online portfolio
• Professional resume and social media profile enhancement
• Peer and supervisor review of weekly project outcomes
• Guidance and support to secure placements within reputable companies for interns who excel
• Scheduled breaks for full-time interns
• Flexible work hours for the off-time batch