Facilities Manager

• Review incoming maintenance requests across a portfolio of strata properties and decide the appropriate next step
• Determine when issues need further investigation, specialist opinions or additional quotations
• Choose contractors or trades and coordinate internal technicians, contractors and consultants
• Obtain, review and compare contractor quotations, then present recommendations
• Own jobs through access coordination, scheduling, follow-up and completion
• Review photos, reports and contractor documentation before closing jobs
• Keep strata managers, committees, owners, tenants and building managers informed
• Identify urgent and safety-related issues and ensure they are escalated and actioned
• Support planned and preventative maintenance
• Maintain accurate records of works, quotes and contractor communication

• At least 2 years of experience as a Facilities Manager, Building Manager or in a similar property or facilities role
• At least 2 years working with Australian strata properties, owners corporations or bodies corporate
• A practical understanding of building maintenance and the different trades
• Experience managing contractors, quotations and repair works
• Confidence dealing directly with strata managers, committees, owners, residents and contractors
• Strong written and verbal English
• Organisation to keep multiple buildings and contractors moving at once
• Sound judgement when prioritising urgent, safety-related and routine maintenance
• Availability to work Monday to Friday, 6:00 AM – 2:30 PM Philippine time

• 100% work from home
• Full-time, permanent Philippine employment with Offshore 24/7, supporting an established Australian business
• Complete WFH equipment provided — company laptop and all equipment required for your role
• HMO coverage from Day 1
• 20 days paid leave per year — 15 annual leave + 5 sick leave, accruing from Day 1
• 13th month pay
• Government-mandated benefits
• Annual rate and performance review
• Comprehensive training and ongoing professional development
• Regular staff events and team activities