Operations Coordinator – Automotive Logistics

• Oversee and coordinate daily operational tasks to ensure smooth and efficient business functioning
• Manage basic accounts, track expenses, process payments, and maintain accurate financial records
• Handle customer communication via email, phone, or messaging platforms, addressing inquiries and resolving issues
• Coordinate logistics, including scheduling, shipment or delivery tracking, and related documentation
• Maintain organized records of transactions, customer interactions, and operational activities
• Support bookkeeping through invoicing, simple account reconciliation, and financial documentation
• Identify opportunities to improve operational processes and workflows
• Liaise with stakeholders to ensure timely completion of operational and logistical tasks
• Coordinate end-to-end logistics for vehicle exports and imports across multiple international markets
• Arrange vehicle collection, domestic transportation, shipping yard delivery, and final customer delivery
• Liaise with shipping agents, customs brokers, freight providers, and transport partners regarding documentation and shipment schedules
• Track vehicle movements and provide shipment updates to vehicle owners and stakeholders
• Manage bills of sale, export clearances, inspection reports, and shipping paperwork
• Assist in developing and implementing SOPs, systems, workflows, and operational best practices
• Research vehicles through online marketplaces and auction platforms
• Coordinate with sellers regarding vehicle condition, availability, and documentation
• Arrange vehicle inspections and support the purchase process
• Coordinate post-purchase logistics through shipment and customer delivery
• Maintain records of vehicle sourcing, purchases, and shipment milestones
• Assist with bookkeeping administration using Xero or similar cloud-based accounting software
• Reconcile expenses, record receipts, monitor invoice payment status, and assist with payment follow-ups
• Communicate with suppliers, customers, service providers, and logistics partners across Australia, the United Kingdom, Indonesia, and other markets
• Participate in customer communications and provide operational updates
• Support relationship management with vehicle owners during shipping and delivery

• Minimum 3-5 years of experience in Operations Coordination, Logistics Coordination, Supply Chain, Project Coordination, or Operations Management
• 3+ years of experience in operations, administrative, or related support roles, or related experience
• Familiarity with basic bookkeeping practices and accounting principles
• Proficiency in common office and communication tools, including Microsoft Office, Google Workspace, and email/messaging platforms
• Strong verbal and written communication skills, with a customer-focused approach
• Excellent organizational and multitasking abilities, with strong attention to detail
• Demonstrated experience coordinating multiple stakeholders, timelines, and operational activities
• Experience working with freight, shipping, imports/exports, logistics providers, or transportation-related operations highly preferred
• Strong ability to manage and prioritize multiple tasks in a fast-paced environment
• Proven experience using business software, operational systems, CRMs, project management tools, or cloud-based platforms
• Strong written and verbal English communication skills
• Comfortable speaking with international stakeholders via phone, email, and messaging platforms
• Self-motivated, proactive, and capable of working independently in a remote environment
• Able to identify process improvement opportunities and contribute to building operational systems and procedures
• Previous experience in automotive, logistics, transportation, freight forwarding, import/export, or vehicle-related industries highly preferred
• Exposure to Xero or similar accounting software highly preferred
• Experience with project management platforms such as Asana, Slack, Monday.com, ClickUp, or similar systems highly preferred
• Experience working with international customers and suppliers highly preferred
• Sales, account management, or business development exposure highly preferred
• Genuine interest or passion for cars, automotive culture, or vehicle trading activities highly preferred

• HMO, Dental, and Life Insurance for you and one free dependent from day one
• Option to enroll additional dependents
• Paid Birthday, Vacation, Medical, and Maternity Leaves
• Up to 6 Vacation Leaves are convertible to cash on your anniversary
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
• Work-from-home arrangement