Senior Product Engineer

• Own product features end-to-end from research and requirements refinement through UI design, implementation, launch, and monitoring
• Build backend services and APIs with TypeScript and Node.js
• Build frontend features with React
• Build AWS infrastructure as code
• Integrate LLMs, models, and tools into the product
• Build evaluations and balance quality, latency, and cost
• Integrate SIP telephony, call routing, EHR systems, LLM providers, and other external services
• Shape technical and architectural decisions and review technical proposals
• Maintain a changeable, maintainable platform capable of handling real-time calls efficiently
• Mentor engineers through design and code reviews, pairing, and agent workflow guidance
• Prototype and measure solutions to open technical questions
• Monitor production, reduce alert noise, and fix performance bottlenecks
• Orchestrate coding agents for implementation, reviews, investigations, and research
• Improve codebase structure, agent instructions, feedback loops, reusable skills, commands, and workflows
• Teach the team effective agent workflows and identify when agent output should not be trusted

• End-to-end ownership of a product or major features shipped in production
• Strong architectural experience and ability to explain technical trade-offs
• Hands-on fullstack TypeScript experience
• Node.js backend experience
• React frontend experience
• MongoDB or another database experience
• Hands-on AWS or another major cloud provider experience
• Infrastructure-as-code experience; Terraform and Pulumi are used
• AI-native development using coding agents as a primary way of working
• Production experience building LLM-powered features with evaluations
• Ability to make informed latency and cost trade-offs
• Understanding of software development under SOC2 and HIPAA
• Ability to propose user interactions and design clean UIs without detailed mockups
• English proficiency at C1 level or above
• Nice to have: SIP, call routing, or VoIP experience
• Nice to have: clinical systems or other regulated-domain integration experience

• Choice of employment contract or B2B contract
• Flexible working arrangements: remote from anywhere in Europe, office, or hybrid
• Work equipment for home and office, including a comfortable chair
• Private medical care
• Multisport card
• Annual offsite
• Training budget
• Structured onboarding
• Mentoring and support in AI and conversation design
• Work on AI products that help real patients reach care
• Team activities including dancing, karaoke nights, board games, and team sports