Senior Product Designer – Marketplace

• Serve as the design lead for Flapp Store throughout the entire product lifecycle: discovery, delivery, and results tracking
• Conduct qualitative and quantitative research, interviews, and data analysis to identify opportunities across the marketplace journey
• Map discovery, purchase, and checkout flows, identifying drop-off points and conversion opportunities
• Use funnel metrics, including conversion, clicks, and checkout journey data, to guide design decisions
• Plan and analyze A/B tests and usability tests to validate hypotheses
• Design web and mobile experiences focused on usability, accessibility, and trust
• Create user flows, wireframes, interactive prototypes, and high-fidelity interfaces
• Transform complex business rules into clear experiences, documenting UX and business requirements
• Collaborate with Product, Engineering, Data, Sales, Marketing, and Partnerships teams
• Communicate product value visually
• Contribute to the evolution of the Design System and consistency across products
• Use AI tools for discovery, analysis, ideation, and prototyping
• Create experiences that reduce partners’ operational effort and improve the quality and standardization of published apps
• Understand partners’ pain points and translate them into product improvements

• Strong experience as a Product Designer working on digital products
• Experience with e-commerce, marketplaces, or B2B SaaS
• Experience working in agile, cross-functional squads, with a strong command of discovery and delivery processes
• Proficiency in qualitative and quantitative research techniques
• Ability to interpret product and user behavior metrics and make data- and evidence-based decisions
• Excellence in UI Design, with strong aesthetic judgment and visual communication skills
• Strong attention to detail, especially when dealing with complex business rules
• Excellent communication skills, with the ability to translate design concepts for different business audiences
• Autonomy in managing your own time and priorities
• Preferred: experience in financial services, fintech, or payment methods
• Preferred: experience with analytics and behavioral analysis tools
• Preferred: experience applying AI to Product Design

• Medical and dental insurance with no copay
• Life insurance
• Prescription medication assistance
• Fitness assistance
• Four free therapy or nutritionist sessions per month
• Quick massage at headquarters
• Flexible food allowance on a Visa card
• Complimentary food at headquarters
• Childcare assistance
• Parental support program
• Extended maternity and paternity leave
• In-house training platform
• Education assistance covering 70% of undergraduate tuition and language courses, as well as courses and books
• Home office allowance
• Work equipment
• Home office furniture allowance
• Partnership with WOBA for access to coworking spaces throughout Brazil
• Birthday month day off
• Happy hour allowance
• Referral bonus for recommending new employees
• Bonus based on annual goals
• Stock option plan
• No dress code