Senior Project Manager

• Audit sold proposals, designs, allowances, selections, payment milestones, and client commitments
• Identify and resolve gaps, conflicts, exclusions, long-lead risks, and permit or licensed-trade requirements before scheduling
• Lead internal project reviews and measurement-preparation processes
• Coordinate measurement appointments and document field measurements, photos, drawings, site conditions, appliance specifications, and access constraints
• Build installation-ready scopes of work in Buildertrend
• Develop baseline schedules, critical paths, milestone dates, procurement plans, and client-facing Gantt charts
• Create material order lists and coordinate orders with approved U.S. suppliers
• Track acknowledgments, lead times, backorders, substitutions, freight, damages, shortages, and returns through resolution
• Coordinate with warehouse and field personnel to ensure materials are received, inspected, labeled, staged, and verified
• Maintain project cost analysis and escalate cost or margin variances
• Confirm installers/trade partners, labor costs, start dates, project duration, permits, materials, drawings, and site prerequisites
• Schedule and prepare pre-construction walks
• Coordinate cabinet, countertop, plumbing, electrical, gas, tile, glass, paint, and other work in the correct sequence
• Manage 10–20 active projects through daily review of Buildertrend logs, jobsite photos/videos, schedules, open decisions, material needs, and client commitments
• Communicate with clients, Field Supervisors, and installers by phone, text, and email
• Run project review meetings and maintain accountability for issues, owners, due dates, and next actions
• Provide proactive updates and reset expectations when project conditions change
• Coordinate resolution of field issues, unforeseen conditions, and change orders without authorizing unapproved scope or costs
• Protect sold scope and planned gross margin by controlling labor, materials, change orders, credits, reorders, and avoidable expedites
• Drive punch-list completion, client acceptance, final documentation, invoice review, warranty handoff, and collection milestones
• Complete Finished Project Cost Analysis and verify installer invoices against approved scope
• Close projects accurately in Buildertrend
• Capture lessons learned and implement process improvements that reduce cycle time and repeat defects

• 5+ years of hands-on project management experience specifically with U.S.-based, high-end residential kitchen and bathroom remodeling projects
• Experience managing projects from sold handoff through procurement, construction, punch, and closeout
• Working knowledge of cabinetry, countertops, tile, plumbing, electrical, gas, flooring, drywall, paint, appliances, shower systems, glass, and common remodeling sequencing and field risks
• Proven ability to manage 10–20 projects concurrently while maintaining details, deadlines, client commitments, and financial visibility
• Strong Buildertrend or comparable U.S. construction project-management software experience
• Ability to become highly proficient in Buildertrend quickly
• Advanced spreadsheet skills, including cost tracking, variance review, filters, lookups, and project-level reporting
• Excellent spoken and written English for communication with U.S. homeowners, installers, suppliers, and leadership
• Reliable high-speed internet, professional home workspace, dependable computer/headset, and backup plans for internet and power interruptions
• Ability to work a consistent schedule with substantial overlap during U.S. Eastern business hours
• Able to respond appropriately to time-sensitive project issues
• Strong ownership, accountability, attention to detail, communication, problem-solving, and process improvement skills
• Calm under pressure, direct, highly coachable, and comfortable holding teammates and trade partners accountable
• USB headset with noise cancellation
• Working webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main internet service speed of at least 25 Mbps cable connection
• Backup internet service speed of at least 10 Mbps
• Buildertrend and advanced spreadsheets required

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Affiliate Marketing Program with earnings of up to $30 if a referral is hired