Compliance Officer – Supervising Agent

• Ensure eXp New Zealand operates in a legally compliant, professionally responsible, and operationally sound manner
• Oversee compliance across eXp’s network of licensed salespeople
• Act as AML/CFT Compliance Officer and maintain the AML/CFT risk assessment and compliance programme
• Oversee customer due diligence, escalated reviews, reporting obligations, audits, and annual compliance requirements
• Supervise licensed salespeople under the Real Estate Agents Act 2008
• Manage licensing, CPD, agency agreements, appraisals, advertising, vendor disclosures, and other real estate compliance requirements
• Maintain compliance policies, procedures, supervision plans, templates, checklists, registers, and supporting documentation
• Monitor legislative and regulatory changes and translate them into practical actions and communications
• Design and deliver induction, AML/CFT, regulatory update, and targeted compliance training
• Manage internal complaints and investigate compliance breaches and complaints
• Support responses to regulatory or disciplinary matters
• Act as Privacy Officer and oversee privacy practices and privacy breach requirements
• Oversee the health and safety framework, including remote work, open homes, vacant properties, and other hazards
• Oversee compliance elements of agent onboarding and offboarding, including licence verification, vetting, supervision assignments, systems access, documentation, and record retention
• Provide regular compliance reporting to the Licensee and Board

• Current Agent licence under the Real Estate Agents Act 2008
• New Zealand Certificate in Real Estate (Level 6) or higher
• At least three years experience in a leadership role involving one or more elements of the role
• Strong working knowledge of the AML/CFT Act 2009 as it applies to the real estate industry
• Strong understanding of the Real Estate Agents Act 2008 and Professional Conduct and Client Care Rules 2012
• Experience developing, maintaining, and implementing policies, procedures, and compliance documentation
• Experience designing and delivering training to a dispersed or remote group
• Clean licensing and disciplinary record
• Ability to satisfy AML/CFT vetting requirements, including New Zealand Police vetting
• Entitlement to work in New Zealand
• High level of digital confidence and ability to navigate online systems, software, and technology independently
• Ability to make difficult compliance decisions while maintaining professional relationships
• Ability to translate complex legislation and regulatory requirements into clear, practical guidance
• Highly self-directed with ability to identify compliance priorities independently
• Evidence-minded approach and ability to maintain audit- or regulatory-ready records
• Ability to provide supervision and guidance remotely across a geographically dispersed agent network
• Strong written and verbal communication skills
• Previous AML/CFT Compliance Officer experience for a reporting entity
• Experience supervising salespeople across multiple regions or within a remote/cloud-based brokerage
• Experience working within a contractor-based real estate agent model
• Legal, regulatory, audit, risk, or compliance experience
• Experience across commercial, rural, business, and residential real estate
• Familiarity with Te Ture Whenua Māori Act 1993 and Māori land matters

• Monthly technology allowance via payroll
• Company supplied equipment
• Fully remote environment
• Strong local administration team support
• Collaboration with experienced country and regional leadership
• Inclusive, supportive work environment
• Equal opportunity employer