QA Analyst

• Work alongside the technology and operations teams as a mid-level QA Analyst.
• Develop a strong understanding of the business characteristics of Banking and Securitization.
• Understand the daily operating procedures and product configurations, including CDC, personal loans, payroll-deductible loans, and automotive credit.
• Understand product dependencies, including electronic signature tools, PIX infrastructure, endorsement signing, and biometrics.
• Map necessary improvements to internally developed systems.
• Describe improvements, write test stories, and ensure quality in staging and production environments.
• Plan and execute manual and automated API, integration, and regression tests.
• Write and maintain test cases using QA management tools.
• Test APIs and partner integrations through end-to-end workflows, including error scenarios and edge cases.
• Define and track quality metrics.
• Participate in sprint ceremonies, collaborate on acceptance criteria, and validate deliverables with the development team.
• Support teams with requests and questions about features and processes.
• Support product activity prioritization with business and technical teams.
• Assess customer issues, diagnose root causes, and propose solutions.
• Create process automations using AI tools such as Claude and similar platforms.
• Create and maintain quality documentation, flow maps, test scenarios, bug reports, and regression playbooks.
• Develop toward becoming the QA team lead within 12 months.

• Professional experience commensurate with the challenge, along with a willingness to learn and grow. A formal degree is a plus but not required.
• Previous experience working on technology and QA teams related to credit and/or financial markets.
• Experience managing testing and staging environments.
• Knowledge of API testing.
• Basic SQL.
• Familiarity with CI/CD.
• Knowledge of test automation tools.
• Alignment with the company’s cultural pillars: curiosity, exceeding expectations, clear and transparent communication.
• Ability to listen to end customers and turn problems into opportunities for improvement.
• Collaborative mindset and an understanding of business needs.
• Results-oriented.
• Critical thinker who challenges solutions regardless of hierarchy.
• Independent and proactive in seeking improvements.
• Open to feedback and able to handle difficult conversations maturely.

• Caju meal and food allowance: BRL 1,424.50
• Comprehensive Wellness Benefit: BRL 350.00 exclusively for physical and mental health (Keiken platform), plus access to the Wellhub platform.
• Health plan: up to BRL 750.00 reimbursed for an individual health plan, medical tests, or consultations.
• Financial assistance for specialization courses related to your area of work.
• 15 business days of paid time off per year.
• One week of company shutdown during the Christmas or New Year holiday period (schedule defined with the team).
• An additional payment at the end of the year.
• Remote First: work from wherever you choose.
• No dress code: dress in whatever is most comfortable for you.
• One day off during your birthday month.
• Semi-flexible working hours.