Junior Sales Operations Administrator

• Maintain accurate records and process data across Salesforce, Excel, and other business systems
• Review data for errors, correct issues, and investigate discrepancies across connected systems
• Create and update accounts, opportunities, and related records
• Maintain sales and reporting trackers, and help teams understand and resolve data issues
• Use AI tools to support analysis, documentation, troubleshooting, and process improvements
• Help test and improve AI tools, automations, and integrations
• Build practical experience with APIs, code, and technical tools while working with technical teammates to solve business problems
• Identify repetitive tasks that could be made more efficient through improved processes or automation
• Document workflows and share guidance with teammates
• Help train new team members on Salesforce and other business tools
• Support the Sales and Onboarding teams

• 2+ years of experience in sales operations, data operations, or a similar role
• 2+ years of experience working with Salesforce, including record management and reporting
• 2+ years of experience with Excel, including data analysis and file management
• 2+ years of experience in data quality, troubleshooting, or issue resolution across multiple systems
• Strong attention to detail and a record of maintaining accurate data
• Ability to work independently, manage competing priorities, and own recurring processes
• Excellent English written and verbal communication skills with the ability to collaborate across teams
• Experience using AI tools to improve productivity and support business processes
• Familiarity with APIs, scripting, or other technical concepts used in system integrations
• Experience with Outreach or similar sales engagement platforms
• Experience training or onboarding team members
• Experience working with global and/or US based business teams
• A quiet space to work and an internet connection of at least 30 Mbps download and 10 Mbps upload