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Senior Technical Project Manager

À propos du poste

• Act as the ultimate authority and accountable owner of project execution, ensuring timelines, quality standards, and customer expectations are met
• Develop and maintain the project schedule in Microsoft Project
• Own the backlog, resolve client questions, translate needs into acceptance criteria, refine user stories, and lead requirement discussions
• Collaborate with the Architect to keep the technical solution aligned with client needs
• Lead Scrum ceremonies and internal meetings as Scrum Master
• Define team responsibilities and resolve questions
• Serve as the primary escalation point, remove blockers, and identify, log, and mitigate risks with contingency plans
• Document business domain knowledge, definitions, and technical solutions in Confluence
• Capture and assess change requests and additional scope
• Report status, performance, and risks to the client, Delivery leadership, and executives, including C-level
• Collaborate with the Delivery Director on hiring and team expansion needs
• Approve time-off requests and weekly timesheets
• Coordinate with HR and Office Administration on sick leave and study day certifications
• Oversee onboarding and offboarding of team members
• Serve as the primary day-to-day contact for the client's engineering team, providing progress updates and demos
• Become the foremost expert on the client's business logic, product, and objectives, applying it to project strategy
• Align business and technical requirements with client technical counterparts
• Identify growth opportunities and support account expansion and upselling
• Act as technical liaison between pre-sales and engineering during handoff from specifications to implementation
• Help define project scope
• Lead and motivate the team, fostering a positive, high-performance culture
• Hold monthly 1:1s with engineers, providing mentorship and feedback
• Conduct annual performance assessments
• Define career development plans with HR and practice leads
• Ensure technical quality with the Architect, keeping user stories ready, pull requests on time, and releases on schedule
• Manage access and setup for vendor APIs, repositories, and deployment pipelines

• 10+ years as a project manager, planning projects and delivering on time with customer satisfaction
• Experience with a hybrid Waterfall-Agile approach and leading Scrum events
• Proficiency in Microsoft Project
• Strong technical acumen: cloud architectures, estimation, and go-live activities
• A development background is a big plus
• Experience ensuring technical quality, user stories readiness, pull requests, and scheduled releases
• Experience managing access and setup, including vendor APIs, repositories, and deployment pipelines
• Fintech knowledge preferred; banking experience a strong advantage
• Experience managing revenue, margins, and expenses is desirable
• Strong ownership, proactiveness, and sense of urgency; able to work autonomously and make informed decisions
• Flexible mindset and ability to adapt to changing priorities and handle extended work hours when needed
• Excellent communication and transparency
• Advanced English, written and spoken
• Confident presentation skills for customers and executives
• Strong negotiation and conflict resolution skills
• Client-oriented with business vision and ability to identify upselling and cross-selling opportunities
• Highly organized and able to delegate effectively
• Natural team leader and motivator

• A tiempo completo
• Potential opportunities to support account expansion and upselling
• Mentorship and feedback through monthly 1:1s
• Career development plans with HR and practice leads