Senior AI/ML Engineer

• Train and fine-tune supervised learning models for internal tools and customer-facing product features.
• Lead prompt engineering and testing efforts to fine-tune LLM behavior for specific use cases.
• Design and implement evaluation pipelines for LLMs and traditional ML models.
• Work with and optimize Elasticsearch-backed data systems powering AI and intelligence pipelines.
• Identify opportunities to improve AI models, data pipelines, and engineering workflows.
• Develop tools and frameworks for prompt iteration, model benchmarking, and performance tracking.
• Coordinate with the security team to ensure adherence to AI compliance standards.
• Evaluate and compare commercial and open-source LLMs for performance, cost, alignment, and reliability.
• Collaborate with product and engineering teams to integrate AI features safely, scalably, and maintainably.
• Monitor, evaluate, and continuously improve AI and machine learning models in production.
• Stay informed of emerging research in NLP, machine learning, and AI infrastructure.
• Contribute to AlertMedia’s culture, values, and vision.

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred.
• 5+ years of software engineering experience, Python preferred.
• 4+ years of experience in data science and/or software engineering, specifically in machine learning engineering, or applied AI.
• Strong understanding of LLMs and traditional machine learning methods.
• Experience with prompt engineering, model fine-tuning, and evaluation.
• Familiarity with model evaluation best practices, including offline metrics, cross-validation, and A/B testing.
• Proficiency in Python and ML libraries (e.g., scikit-learn, PyTorch, TensorFlow, Hugging Face).
• Experience working with Elasticsearch or other large-scale search and indexing platforms.
• Experience with cloud-based ML tooling (e.g., SageMaker, Bedrock) and data workflows.
• Demonstrated experience training and deploying supervised learning models, ideally in production environments (a plus).
• Ability to work independently and collaboratively on cross-functional teams.
• Strong organizational skills and ability to manage working on multiple projects in parallel.
• The ability and desire to work in a fast-paced challenging environment.
• Must reside in Mexico.
• Candidates must have existing authorization to work in Mexico without the need for sponsorship now or in the future.

• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards: We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW