Sales Development Representative – Inside Sales

• Qualify inbound leads: take ownership of incoming leads, assess their needs, fit, and urgency, and determine the appropriate next step; no cold calling.
• Create a strong first impression: speak with prospects in a friendly and professional manner and ensure an excellent initial experience.
• Conduct structured needs analyses: understand prospective customers’ current situation, challenges, and priorities, and identify whether and how Ordio can support them.
• Prepare prospects for demos: provide Account Executives with the necessary context, clear expectations, and relevant qualification information before product demos.
• Support the market launch in Poland: gain a better understanding of demand, customer questions, pain points, and lead quality during the expansion.
• Work closely with Sales & Marketing: provide feedback on campaigns, lead quality, common objections, and recurring customer needs.
• Maintain a clean pipeline: keep lead statuses, activities, notes, and next steps up to date and well organized in HubSpot.

• You speak Polish and German fluently at native-speaker level and feel confident communicating with customers in both languages.
• You enjoy conversations and feel comfortable conducting a high volume of short, clear, and friendly qualification calls.
• You have approximately 1–2 years of experience working with inbound leads, for example as an SDR, in Inside Sales, Customer Success, Support, or another customer-facing role—or you bring comparable skills and experience.
• You have strong communication and listening skills, ask the right questions, and can confidently guide prospects through their first interaction with us.
• You work in a structured, reliable, and self-directed manner, ensuring that no lead is lost.
• Measurable goals motivate you, and you enjoy making progress through the sales funnel visible.
• You are curious, commercially minded, and genuinely interested in understanding the business of the people you speak with, rather than simply following a script.
• You are excited to support Ordio’s expansion into Poland while working closely with an established DACH sales team.
• Experience in B2B SaaS, HR tech, hospitality, food service, or operations-focused companies is a plus, but not required.

• The opportunity to actively shape the launch and scaling of Ordio in a new international market
• Genuine responsibility for inbound lead qualification and pipeline development
• A steep learning curve in SaaS sales, international expansion, and company building
• Opportunities for personal development and responsibility from day one
• Flexible working arrangements and a remote-friendly company culture
• High-quality technical equipment
• Support for your well-being, including subsidized fitness memberships and additional wellness benefits
• Regular team events and company offsites