Senior Consultant, IT Service Management

• Optimize clients’ IT portfolios, with a focus on IT services, suppliers, and IT assets
• Improve service delivery by identifying and implementing business-focused levers
• Support the successful implementation and continuous development of IT services
• Support IT sourcing projects aimed at optimizing the IT organization’s costs, quality, and scalability
• Optionally provide subject-matter leadership and mentoring to junior consultants on joint projects

• Completed university degree
• At least three years of project and/or consulting experience in IT service management
• Solid understanding of established frameworks and best practices such as ITIL
• Strong understanding of the interface between IT and the business
• Analytical mindset with the ability to structure complexity and clarify interrelationships
• High level of self-motivation and a conscientious approach to work
• Excellent presentation and communication skills
• Business-fluent German

• Subsidy for a company bike lease
• Public transport ticket subsidy
• Fitness membership subsidy
• Preventive healthcare benefits
• Support for balancing family and work
• Option to work remotely
• 30 days of annual leave
• Additional days off on Christmas Eve and New Year’s Eve, requiring only one vacation day each
• Sabbatical option