Functional Consultant – Mid-Level/Senior, SD

• Serve as a mid-level/senior SAP SD Consultant
• Work with Sales and Distribution processes and Brazilian localization
• Provide services in an AMS / SAP Application Support environment
• Manage multiple clients, requests, priorities, and SLAs simultaneously
• Analyze, diagnose, and resolve incidents and problems
• Investigate the root causes of issues rather than simply processing tickets
• Drive solutions in collaboration with clients and technical teams
• Interact with clients, users, technical teams, managers, and international teams
• Propose consulting solutions tailored to client scenarios
• Manage requests independently, with a sense of urgency, accountability, and a strong focus on customer satisfaction

• Experience as an SAP SD Consultant
• Proven experience in AMS / SAP Application Support
• Experience supporting multiple clients
• Experience managing different requests, priorities, and SLAs simultaneously / Incident Management
• Strong knowledge of SAP SD processes in ECC and S/4HANA
• Ability to analyze, diagnose, and resolve incidents and problems
• Knowledge of Sales Orders
• Knowledge of Pricing
• Knowledge of Delivery and Shipping
• Knowledge of Billing
• Fluent English, with the ability to participate in meetings and interact directly with international teams and clients
• Knowledge of Tax Reform regulations
• Availability to provide services during business hours

• Participation in projects for major clients with significant market impact
• An award-winning team recognized for its expertise in SAP HXM solutions
• Cutting-edge technologies, including SAP S/4HANA, ERP, SAP BTP, SuccessFactors, WorkForce, ServiceNow, and more
• Recognition as a Great Place to Work and for delivery excellence
• Collaborative culture focused on innovation and professional development
• Commitment to diversity and inclusion
• Remote work