Sales Admin

• Own pre move-in client communications, including sending move-in hand-off emails with everything clients and guests need before arrival
• Manage background requirements by generating background documentation and sending it to clients for review
• Follow up with clients and guests to ensure background checks are completed on time
• Locate and route background documents through the correct e-signature workflow
• Screen guests through SafeRent Solutions and track results to completion
• Coordinate pet and parking registrations with clients and property partners
• Communicate changes of date (COD), changes of address (COA), and cancellations with clients, keeping all parties aligned
• Run daily arrivals audits to confirm upcoming bookings are complete, accurate, and move-in ready
• Send manual arrivals emails when automated communications don't apply
• Set up bookings in BlueB, including creating buildings, properties (POs), and Deal Sheet (DS) records
• Maintain accurate records across internal systems so sales, sourcing, and operations teams have up-to-date information
• Partner with internal teams to resolve issues quickly and deliver a smooth move-in experience for every guest
• Prioritize competing tasks in a fast-paced environment, with client communication and time-sensitive requests taking priority
• Explore alternative solutions and available options to achieve the best possible outcomes for clients

• 1–2 years of experience in sales support, administration, corporate housing, hospitality, real estate, property management, or a related field
• Exceptional organizational skills and ability to manage multiple bookings and deadlines simultaneously
• High attention to detail when processing documents, screenings, and system entries
• Clear, professional written and verbal communication skills with clients and guests
• Strong follow-through and ability to keep tasks moving without close supervision
• Familiarity with tenant screening, background checks, or lease/onboarding paperwork is a plus
• Proficiency in Google suite and comfort learning internal systems for data entry and tracking
• Proactive, solution-oriented mindset and ability to move quickly in a fast-paced environment