QA / Test Coordinator, Italian

• Coordinate QA activities for a large Salesforce project
• Improve QA processes and governance
• Plan, prepare, and manage QA gate evidence for quality reviews and delivery acceptance
• Prepare and maintain testbooks, coverage reports, static analysis results, execution records, and other QA documentation
• Manage quality gates and QA deliverables for customer review
• Maintain deliverable registers and track QA dependencies affecting acceptance, release readiness, and invoicing milestones
• Conduct and coordinate Salesforce functional, regression, integration, and end-to-end testing
• Review and interpret static code analysis outputs
• Design and manage defect lifecycle processes in Jira or similar tools
• Coordinate defect triage, assignment, resolution tracking, re-testing, and closure across multiple teams and providers
• Analyze testing and defect results, identify quality risks, and coordinate corrective actions
• Communicate quality status, blockers, defects, risks, and readiness to technical and non-technical stakeholders
• Align QA activities with customer-defined processes, acceptance criteria, and delivery timelines
• Drive continuous improvements in QA governance, evidence preparation, defect management, and testing processes

• Italian fluent
• 5+ years of experience in Quality Assurance
• Extensive experience coordinating customer-facing QA processes across complex delivery projects
• Experience acting as the primary QA point of contact between internal delivery teams, internal QA, and external testing providers
• Ability to plan, prepare, and manage QA gate evidence for formal quality reviews and delivery acceptance
• Strong experience preparing and maintaining test evidence, including testbooks, coverage reports, static analysis results, execution records, and quality-related documentation
• Experience managing quality gates and ensuring QA deliverables and evidence are complete, consistent, and ready for customer review
• Skilled in maintaining consolidated deliverable registers and tracking QA dependencies affecting acceptance, release readiness, and invoicing milestones
• Strong experience in Salesforce functional, regression, integration, and end-to-end testing
• Practical knowledge of static code analysis and quality tools such as SonarQube, Salesforce Code Analyzer, PMD, or similar
• Experience designing and managing defect lifecycle processes using Jira or similar tools
• Experience coordinating defect triage across development teams, internal QA, and external testing providers
• Ability to analyze testing and defect results and identify recurring quality issues and risks
• Strong understanding of test evidence and documentation discipline, including traceability, versioning, completeness, and audit readiness
• Deep understanding of SDLC, release processes, delivery governance, and quality gates
• Strong stakeholder management and communication skills
• Ability to coordinate QA activities across multiple parties and align with customer-defined QA processes, acceptance criteria, and delivery timelines
• Practical experience using AI-powered assistants such as Claude Code, GitHub Copilot, or Cursor
• Must work from the European Union region and hold a work permit