DevOps Engineer

• Provide technical support for Kubernetes clusters, Port.io platform services, and the Argo DevSecOps platform
• Resolve customer issues and ensure system reliability
• Monitor the health and performance of Kubernetes, Port.io, and Medtronic’s Argo environments using Dynatrace, Prometheus, Grafana, and Kibana
• Investigate and troubleshoot networking, storage, security, and application deployment issues within Kubernetes
• Collaborate with development and operations teams to improve platform stability and automate routine maintenance
• Troubleshoot container images for teams experiencing deployment challenges
• Manage and optimize Helm charts, Argo CD, Flux CD, YAML configurations, and other deployment artifacts
• Configure and maintain GitLab CI runners
• Develop and maintain support-process documentation, troubleshooting guides, and best practices
• Ensure timely incident resolution and communicate status updates to stakeholders
• Participate in an on-call rotation providing 24/7 support coverage

• Proven experience in managing and supporting Kubernetes clusters in production cloud and on-prem environments
• Familiarity with Port.io or similar platform services and cloud-native technologies
• Strong understanding of containerization technologies such as Docker
• Proficiency in writing and debugging Helm charts and Kubernetes manifests
• Knowledge of CI/CD pipelines and deployment automation tools such as Jenkins, ArgoCD, and GitLab CI
• Experience with monitoring and logging tools such as Dynatrace, Prometheus, Grafana, Kibana, or ELK stack
• Strong troubleshooting skills in networking, Linux systems, and distributed systems
• Familiarity with Bash or Python for automation
• Problem-solving mindset with a proactive approach to identifying and resolving issues
• Ability to work collaboratively and communicate effectively across technical and non-technical audiences
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Excellent communication skills and a customer-first attitude

• No benefits or compensation extras specified in the posting