Education Advisor – French Speaker

• Respond to sales enquiries received by phone, email, the website and marketing channels, including social media, Google Ads and online directories
• Advise prospective students on suitable courses, study destinations and the enrolment process
• Support prospective students throughout the sales journey
• Maintain accurate and up-to-date records in the company CRM, including enquiry details, follow-up notes, activities, tasks and sales outcomes
• Follow up promptly with prospective students
• Manage a varied pipeline and work towards agreed sales and conversion targets
• Deliver excellent customer service to students and partners
• Follow internal processes and procedures
• Resolve routine issues efficiently and escalate matters when appropriate
• Collaborate with colleagues across Direct Sales, Admissions, Marketing and the schools to ensure a smooth student experience

• Fluency in written and spoken English and French
• Previous sales experience, ideally in the education, study-abroad, travel or services sector
• Strong written and verbal communication skills, including confidence handling sales conversations by phone
• Experience working with international customers or in a multicultural environment; overseas study or work experience is an advantage
• Good organisation and time-management skills, with the ability to manage multiple enquiries and follow-ups accurately
• Comfortable working towards targets, managing competing priorities and performing under pressure
• Confident using CRM systems and digital communication tools; experience with a CRM is an advantage
• Eligibility to work as a contractor (freelancer) in the country of residence
• A degree in business, marketing, sales, languages, tourism or a related field is desirable
• Additional language skills (e.g., Arabic, Spanish or another language) are desirable
• Customer service experience is desirable

• Commission
• Remote work arrangement
• Opportunity to contribute to Bayswater Education’s one-for-one social mission