Virtual Assistant – Tutoring Operations Coordinator

• Coordinate tutor-student scheduling, including cancellations, rescheduling, and finding substitutes
• Support calendar management and set up accounts or systems as needed
• Handle monthly session renewals and prepare basic invoices
• Document internal SOPs and assist with ongoing project management
• Maintain and organize tutor availability and student data
• Participate in client communication via group chats, currently Google Voice, with possible transition to OpenPhone
• Track tasks and deadlines across tutoring programs
• Support internal operations and tutor-student coordination
• Facilitate communication across platforms

• 2+ years of experience in virtual assistance, customer support, or academic coordination
• Strong written communication skills in English
• Experience with calendar tools (e.g., Google Calendar) and productivity platforms (e.g., Google Workspace, Notion, or similar)
• Ability to manage multiple tasks with attention to detail
• Reliable internet connection and quiet work environment
• Proactive, solution-oriented mindset with strong time management
• Google Workspace (Docs, Sheets, Calendar)
• Google Voice (may transition to OpenPhone)
• CRM or task/project management tools (Notion, Trello, or similar)
• Optional: Experience with invoicing tools or basic accounting systems
• Part-time availability of 20 hours/week
• Preferred availability Monday–Friday, 4 PM–8 PM EST, with occasional Saturdays

• 100% REMOTE
• $50 birthday bonus
• $200 testimonial bonus
• $300 tenure bonus every 6 months
• $500 entry monthly raffle
• NO TRACKER. NO PROBLEM!
• Flexibility and potential overtime during high-volume periods (to be pre-approved)
• Potential to expand based on performance and business growth