Sales Operation Assistant

• Support the Sales Director and senior managers with executive, administrative, and sales support
• Prepare client proposals, quotations, and supporting documents
• Set up, update, and manage client deals, opportunities, and CRM records
• Follow up client communications, track responses, and help keep deals on track
• Respond to client correspondence on behalf of managers where required
• Manage email correspondence, calendars, meetings, appointments, demos, and schedules
• Provide personal assistant support, including travel, scheduling, and coordination
• Schedule sales appointments, meetings, and demos with qualified leads and document activity in the CRM
• Manage, format, and version business documents
• Conduct online research, data collection, LinkedIn research, and lead searching
• Assist with tender follow-up and sourcing new contacts
• Prepare weekly and monthly sales, activity, board, and operational reports
• Gather information and prepare documentation for board reports
• Support internal policies, procedures, systems, manuals, and process documentation
• Use automation tools and integrations to streamline administrative and sales support processes
• Coordinate travel bookings, event attendance, event staff bookings, and entertainment
• Maintain professional standards, support team culture, and uphold company values
• Perform other position-level duties as required

• Minimum 4+ years’ experience in executive assistance, sales administration, business administration, client support, or a similar administrative support role
• Experience supporting senior leaders, directors, managers, or sales teams in a fast-paced business environment
• Experience with CRM software, including maintaining client records, updating deals, tracking communications, and documenting sales activity
• Strong experience preparing proposals, quotations, reports, business documents, and client-facing correspondence
• Experience in sales administration, appointment setting, client follow-up, tender support, or account management support is highly regarded
• Strong email and calendar management skills
• Intermediate Microsoft Word and Excel skills, including document formatting, reporting, data entry, and spreadsheet capability
• Strong written and verbal English communication skills
• Experience handling incoming and outgoing phone calls professionally is highly regarded
• Strong organisational skills and ability to manage multiple tasks, competing priorities, deadlines, and stakeholder requests
• High attention to detail across documents, CRM records, reports, communications, formatting, and follow-up activity
• Ability to work under pressure, meet deadlines, and keep tasks moving without close supervision
• Proactive, reliable, process-driven, and comfortable supporting executive and sales administration tasks
• Experience using automation tools, integrations, or workflow improvements is advantageous
• Professional, ethical, and able to maintain confidentiality

• Work from home
• Mon - Fri: 9:00am – 6:00pm AEST/AEDT (adjustments will be made for daylight saving time)
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success
• Competitive pay and benefits
• Additional entitlements
• Structured career development programs
• People-first culture prioritizing stability, growth and genuine care
• Equal opportunity and inclusive workplace