Design Team Lead – Ecommerce

• Run the day-to-day work of the Design Team
• Maintain high design standards across client work
• Review design work before it reaches Account Managers or clients and provide actionable feedback
• Diagnose design issues involving hierarchy, contrast, calls to action, image-to-text balance, and mobile performance
• Advise Account Managers on visual campaign requirements and push back on weak briefs
• Design directly when workload requires
• Maintain consistency across client brands, niches, and visual identities
• Set standards for email and SMS campaigns, ad images, GIFs, and short video assets
• Distribute and organise weekly team workload
• Reorganise work when priorities change, team members are unavailable, or clients add urgent requests
• Monitor workload balance and prevent missed deadlines
• Act as the first point of contact for blockers
• Ensure client-account design targets are met
• Run group calls and regular one-to-ones
• Collect, address, and communicate responses to team suggestions and concerns
• Mentor and develop designers
• Onboard new designers
• Connect Design with other service teams through workshops, tutorials, and documentation
• Run training and skill-building sessions
• Improve workflows, handoffs, and communication
• Write and maintain team documentation
• Track Figma updates and adopt useful features
• Stay current on design and email marketing trends
• Share industry best practices with the Service Director and team
• Take on projects delegated by the Service Director
• Report to the Service Director and collaborate with Account Managers and other departments at Hustler Marketing

• At least 5 years of experience as a graphic designer, with a minimum of 3 years in email marketing design
• Expert-level Figma skills, including building and working from component libraries
• Working knowledge of the Adobe Creative Suite or Affinity
• Experience producing ad images, animated GIFs, and short video edits
• An established portfolio showing on-brand, effective design work for a range of clients, stores, and niches
• Experience leading, mentoring, or coordinating other designers
• Ability to review design work and give written feedback that is specific and actionable
• Ability to distribute and reorganise a team's weekly workload, including at short notice
• Basic understanding of web design and landing pages is a plus
• Experience with Klaviyo or a comparable email marketing platform is a plus
• Comfortable with Slack, Asana, Hubstaff, Google Workspace, and Figma
• Fluent written and spoken English
• Remote work experience, ideally with a team spread across time zones
• Available and responsive Monday to Friday between 3 and 6 PM Barcelona time
• Consistently working 30 to 35 hours per week, or 140 hours per month
• Stable internet connection, laptop or PC, and ability to join video calls