Case Coordinator

• Conduct clients’ initial phone assessment, care planning and goal setting
• Coordinate in-home services for clients receiving care at home
• Manage escalations and support frontline nurses in the community
• Manage consumer care throughout the consumer journey, including onboarding, referral triage, initial care planning within scope of practice, care plan review and discharge
• Provide telephone support, education and advice
• Plan discharges, including referrals to long-term services
• Monitor patient progress, identify risks and escalate concerns appropriately
• Collaborate with multidisciplinary teams to ensure continuity of care
• Maintain accurate clinical documentation and reporting in line with standards

• Registered Nurse with current unrestricted AHPRA registration
• Experience working in an acute setting (community/hospital)
• Strong understanding of care coordination, case management, or complex care (highly desirable)
• Digital proficiency and ability to work virtually
• Excellent communication and relationship-building skills
• Confident working independently while collaborating within a multidisciplinary team
• Highly organised with strong clinical judgment and problem-solving skill
• Applicants may be based interstate; role is based in Adelaide

• Full-time opportunity
• Work from home
• True flexibility
• 7-day roster with shifts between 7am and 9pm