Bilingual Legal Assistant – Medical Records

• Coordinate appointments, schedules, deadlines, and follow-up activities
• Communicate with medical providers, healthcare facilities, and external offices to obtain necessary documentation
• Maintain confidentiality of client, legal, and medical information
• Follow up with clients, medical providers, and external contacts regarding records, documentation, and case updates
• Support attorneys and staff with administrative and operational tasks
• Track, request, receive, organize, and file medical records
• Prepare detailed memos documenting client calls, medical updates, and case information
• Interpret conversations for Spanish-speaking clients and provide translation support for routine correspondence
• Assist with general law firm administrative duties
• Organize and maintain client files
• Draft, review, and send routine letters and correspondence using approved templates
• Manage calendars, reminders, and administrative records
• Answer incoming client calls and communicate professionally in English and Spanish

• 1-2 years of experience working as a legal assistant
• Experience handling telephone calls in a law firm required
• Fluency in spoken and written English and Spanish required
• Experience requesting, managing, reviewing, or organizing medical records preferred
• Strong communication, active listening, writing, and organizational skills
• Experience managing calendars, appointments, deadlines, and administrative records
• Ability to maintain confidentiality and handle sensitive client and medical information professionally
• Experience drafting routine correspondence and legal administrative documentation
• Comfortable communicating with clients, medical providers, attorneys, and external offices
• Knowledge of medical billing, medical documentation, or healthcare records preferred
• Work availability from 8:00 AM to 5:00 PM EST/EDT

• Remote job opportunity
• Great Place to Work Certification company
• Recruiter guidance throughout the application process