Manager, Client Services

• Support, nurture, and grow a significant client relationship
• Understand client business goals, brand strategy, audiences, and commercial pressures
• Support development of annual plans, campaign frameworks, and strategic/creative responses
• Draft and create compelling PowerPoint presentations
• Deliver ideas, proposals, and strategic recommendations to client stakeholders
• Support KPI setting, measurement frameworks, and campaign evaluation
• Manage end-to-end delivery of campaigns and live events
• Project manage critical milestones and reporting cadence
• Collaborate with Creative, Strategy, Production, and Operations teams internationally
• Manage partnerships with rights holders, talent, venues, and key delivery partners
• Ensure accurate project financial tracking, reporting, and scopes of work development
• Maintain positive and professional relationships with internal colleagues and external clients
• Support global teams on client projects and new business opportunities
• Help position activation capabilities in market and reinforce global leadership

• Fluency in German and English at business competency level is essential
• At least 3+ years’ agency account management experience
• Experience in Social Media, Content and Creator Marketing is highly desirable
• Experience in student marketing and working knowledge of German university set up desirable
• Interest in innovative new technology
• Exceptional written and oral communication skills
• Ability to craft ideas into PowerPoint and other presentation media to tell a visually compelling story
• Strong Excel skills
• Proven experience influencing clients and supporting complex, multi-stakeholder projects
• Commercially minded
• Ability to multitask and self-manage to meet deadlines and handle competing priorities
• High level of initiative and ability to work independently and in a team environment
• Understanding of consumer behaviour and creativity to build client brands effectively
• Open-minded approach allowing thorough exploration of ideas and thought starters
• Ability to thrive in a fast-paced environment and maintain a ‘can do’ attitude
• Ambition to help grow the agency
• Superior interpersonal skills and ability to build rapport with clients and colleagues
• Ability to work under pressure, meet tight deadlines, and adapt to ambiguity and changing needs

• Supportive global ecosystem of expert professionals
• Space to grow expertise
• Employment opportunities and benefits without discrimination on the basis of protected characteristics