Customer Advisor – Finance & Insurance

• Advise employees on financial wellbeing, insurance, retirement planning, and personal finance
• Serve as a point of contact via phone, email, and digital channels
• Deliver an excellent customer experience
• Independently manage customer inquiries from consultation through implementation
• Explain complex topics clearly and in a way that is appropriate for the target audience
• Contribute to the ongoing development of services and processes

• Completed vocational training, a university degree, or relevant experience in customer advisory services, insurance, banking, financial services, or customer service
• Career changers with a strong service orientation and an interest in financial topics are welcome
• Enjoy working with people and providing advice
• Structured, independent, and solution-oriented approach to work
• Very good German language skills
• Confident using digital tools, CRM systems, and modern communication channels

• Flexible working hours
• Modern office in Fuerteventura or remote work from the Canary Islands
• Up to 4 weeks of EU workation per year
• Flights and accommodation provided when choosing the Munich location during your workation
• 30 days of annual leave
• Permanent employment contract
• Private supplementary health insurance
• Salary above the local market average
• Support with obtaining an NIE number and handling administrative procedures
• Friendly local team
• Exciting and varied responsibilities
• Scope for creative ideas and independent work
• Above-average career development opportunities