Strategic Alliances Manager, GSI – DACH

• Lead and grow NiCE's strategic alliance with Capgemini in the DACH region
• Align local execution with the global Capgemini relationship and NiCE's global GSI strategy
• Build and sustain executive sponsorship at Capgemini across customer experience, technology and industry leadership
• Run a joint business plan with clear targets and regular reviews
• Shape and scale a NiCE practice inside the partner, including joint CXone and Cognigy solution offerings and certified delivery capacity
• Drive joint pursuit of named accounts through SI-led bids, RFPs and co-selling alongside NiCE direct sales
• Collaborate with sales, marketing, product, professional services and customer success on joint campaigns, enablement programmes and delivery quality
• Ensure partner-led deployments deliver customer value and generate references
• Represent UKI in NiCE's global GSI programme and provide regional insight to alliance leaders across the US, APAC and EMEA
• Serve as NiCE's internal expert on Capgemini's sales and delivery model
• Support internal training and account team engagement
• Report on partner-sourced and influenced pipeline, bookings, certified resources and joint wins

• Minimum 5 years' experience in strategic alliances, systems integrator partnerships or enterprise channel management
• CX, contact centre, cloud or enterprise software experience strongly preferred
• Proven success building joint go-to-market programmes with large systems integrators, including influencing at executive level
• Strong understanding of how GSIs make money: services attach, practice economics, utilisation and certified headcount
• Ability to influence cross-functional stakeholders and drive alignment across geographies and business units
• Exceptional communication, collaboration and relationship-building skills
• Self-motivated, proactive and able to thrive in a fast-paced, matrixed environment
• Experience working with globally distributed teams across the US, APAC and the rest of EMEA
• Fluent German and English language skills required; additional European languages are a bonus

• Access to internal career opportunities across multiple roles, disciplines, domains, and locations
• Opportunities to learn and grow
• Fast-paced, collaborative, and creative work environment