Patient Care Coordinator – Administrative Support

• Coordinate meetings and luncheons with pharmaceutical representatives
• Assist with payroll-related administrative tasks
• Follow up with the IRS regarding quarterly tax amounts when needed
• Coordinate calls with vendors and other businesses supporting practice operations
• Attend biweekly billing meetings to review patient reports and denied claims
• Communicate billing concerns, outstanding issues, and necessary follow-up to the practice owner
• Maintain ongoing contact with the billing team regarding inactive or lapsed insurance, coverage limitations, and benefit-related concerns
• Coordinate follow-through so insurance and billing issues are addressed promptly

• Proven experience working in a U.S. medical practice or clinical administrative setting
• Hands-on experience submitting and tracking prior authorizations and speaking with insurance providers
• Ability to handle high-level administrative tasks, manage schedules, and support business operations
• Excellent spoken and written English, with a polished and professional phone manner
• Proactive, organized, detail-oriented, and able to work independently with minimal supervision
• Full-time availability for Monday–Thursday: 10:00 AM–6:00 PM EST and Friday: 9:00 AM–5:00 PM EST
• High-speed internet connection, power/internet backup, and a quiet home office setup