Field Service Specialist – Europe

• Install, commission and service DTE's analytical equipment at customer sites
• Ensure installations and service work meet DTE's standards for quality, safety and reliability
• Configure equipment, perform functional testing and train customer operators
• Troubleshoot, maintain and repair equipment
• Provide remote and on-site technical support
• Assess customer site readiness, including power, utilities, access, lifting arrangements and safety requirements
• Participate in an on-call rota for technical support as required
• Collaborate with DTE's Engineering and Service teams to identify technical issues, implement improvements and support product development
• Contribute to service procedures, checklists, spare parts lists and troubleshooting documentation
• Help establish and develop DTE's field service capabilities in Europe
• Support customer deployments, installations, training and technical service activities through regular international travel

• At least 3 years of experience in field service, equipment assembly or technical support involving electronic or industrial equipment
• A degree or vocational qualification in engineering, electronics, electrical technology or a related technical field, or equivalent relevant experience
• Experience troubleshooting automated control systems and industrial equipment
• Strong analytical and practical problem-solving skills
• Ability to work independently, take initiative and manage technical challenges in the field
• Comfortable working in demanding industrial environments, including foundries and aluminium production facilities
• Strong commitment to safety, quality and customer service
• Excellent English communication skills, both written and spoken
• Knowledge of Polish, Czech, Romanian, German, Spanish, or other European languages is an advantage
• Valid driving licence and passport
• Legal authorisation to work or provide services in the country of residence
• Experience in the metals industry, foundries or industrial automation, as well as electrical qualifications or certifications, would be an advantage
• Live within convenient driving distance of a major international airport
• Willingness to travel approximately 50% and undertake regular international travel

• Approximately 50% international travel, including visits to DTE headquarters in Iceland for training, product familiarisation and collaboration
• Training and product familiarisation
• Inclusive workplace where employees feel empowered, supported and able to do their best work
• Opportunity to help build DTE's regional service capabilities from the ground up
• Direct employment or independent contractor arrangements, depending on location, experience and contractual setup