Sales Development Representative

• Respond to inbound enquiries within agreed timeframes
• Connect prospects with the right colleague and ensure every lead has an owner
• Reach priority accounts through email, phone, social channels and event follow-up
• Tailor outreach to each buyer’s sector and role
• Assess leads against agreed criteria and establish an outcome within 30 days
• Hand over opportunities with buyer context, needs, stakeholders, timing and an agreed next step
• Research accounts, decision-makers, sector developments and regulatory changes
• Follow up on campaigns, events, webinars and partner referrals
• Keep partners informed as their leads progress
• Capture buyer questions, objections and competitor mentions
• Maintain accurate CRM records, including lead owner, source, next step and outcome
• Suggest improvements to outreach and lead handling

• Experience in sales development, business development or inside sales within B2B SaaS or technology, ideally one to three years
• Track record of meeting activity and pipeline targets
• Strong written and verbal communication
• Confidence engaging senior government and enterprise stakeholders
• Organised approach and strong CRM habits
• Curiosity about digital identity, trust and related regulatory developments
• Willingness to learn a new market category
• Initiative, resilience and openness to feedback
• Ability to work independently and contribute to a small, collaborative team
• Exposure to government, financial services, identity or fraud-prevention buyers would help you stand out
• Experience using sales engagement tools would help you stand out
• Existing network in the Australian market would help you stand out

• Hands-on experience in a developing technology sales field
• Learning from experienced colleagues
• Exposure to complex enterprise and government buying environments
• Commercial skills development
• Inclusive workplace welcoming diverse backgrounds, experiences and perspectives
• Applications welcomed from people with access needs