Security Operations Specialist

• Protect the integrity of high-value products being shipped by rigorously applying company processes
• Liaise with local law enforcement, security contractors, and external partners to address security concerns and enhance transport security
• Monitor high-value freight during transit using surveillance systems, GPS tracking, and other tools
• Perform data entry and confirm key Security Operations milestones, including departure, arrival, and PODs, using McLeod and other systems
• Download temperature records, pictures, PODs, and other paperwork to load documents and customer portals to complete loads for billing
• Conduct comprehensive risk assessments for each shipment
• Handle escalations of suspicious activity regarding customer freight
• Update customer portals according to customer requirements
• Attend required training and staff meetings
• Maintain a safe working environment and follow company policies and procedures
• Perform other duties as assigned

• Upper-intermediate English level is a MUST
• College degree in supply chain preferred
• Three plus years in security and compliance background and/or customer service
• Three plus years logistics experience
• Knowledge of TSA and GDP practices preferred
• Ability to multitask under pressure
• Advanced knowledge of supply chain industry, including regulations and customer requirements
• Clear and confident communication both verbal and written
• Extreme detail-orientation
• Experience with conflict resolution
• Demonstrates emotional intelligence
• Working knowledge of Microsoft Office and Teams
• Analytical approach to problem solving
• Self-confident, self-motivated, extroverted, flexible, and able to work independently in a team-oriented environment
• Ability to understand and communicate drivers’ temperature requirements, mileage, and hours of service during transit

• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team