Customer Service Representative

• Interact with users through verbal and written communication
• Guide users through all necessary steps
• Handle inbound calls only
• Safeguard user data and maintain confidentiality and security
• Adhere to legal regulations and company standards
• Keep knowledge and skills updated in line with industry and regulatory changes

• Conversational German, Turkish and English are required
• Good communication skills
• Ability to navigate a large amount of information
• Able to have days off during the week instead of the weekend
• Previous customer service experience is advantageous but not required
• Attention to detail and precision
• Ability to safeguard confidential and secure data
• Adherence to legal regulations and company standards

• Personal development plans and support for learning and industry events
• Dedicated financial bonuses for marriage and welcoming a new baby
• Global, multicultural collaboration
• People- and pet-friendly culture
• Equal opportunity and inclusive workplace