Field Service Technician

• Commissioning and servicing our heat pumps at end customers’ sites and for system operators
• Providing service-oriented advice to customers from heating companies by phone and on site to ensure customer satisfaction
• Supporting colleagues in technical field service across the wider area surrounding the assigned territory
• Taking part in the on-call service to help customers as quickly as possible
• Commissioning, servicing, and troubleshooting heat pumps in the Koblenz region

• Completed vocational training in a relevant field, such as HVAC technician (SHK), refrigeration mechatronics technician, electronics technician for energy and building technology, electrician, or electrical installer
• Ideally, further training as a master craftsperson or technician
• Professional experience in customer service, for example in heating technology, refrigeration technology, or air-conditioning and ventilation technology
• Category 1 refrigerant handling certification
• Category 2 refrigerant handling certification is an advantage
• Valid Category B driving licence
• Good written and spoken German
• Strong customer focus and willingness to travel
• Technical aptitude and enthusiasm for heating solutions

• Your working day starts and ends at your home
• Mercedes-Benz company vehicle equipped on site with the materials required for service assignments
• Modern company mobile phone
• Employee health programme for you and your family
• Corporate Benefits offering attractive deals from numerous brands and service providers
• Company pension scheme
• 30 days of paid holiday per year
• Competitive total compensation package with additional benefits and health programmes