French Support Center Representative

• Handle inbound customer inquiries via phone, email, and chat
• Assist customers with product information, troubleshooting, and issue resolution
• Provide excellent customer service and ensure a positive experience
• Follow up on customer requests and escalate issues when needed

• Fluent French (C1/C2) with native accent from France, Belgium or Switzerland
• Good English communication skills (B2)
• Strong problem-solving and communication skills
• Residence in mainland Portugal, excluding the islands
• European passport; no sponsorship or visa support available
• Previous customer service experience is a plus but not mandatory

• Competitive salary with performance-based incentives
• Full training provided to prepare you for the role
• International work environment with career growth opportunities
• Remote work from home within mainland Portugal