COCO Manager

• Manage a portfolio of company-operated sites to deliver performance against HSSE, customer, financial and people measures
• Lead, mentor and develop Site Managers and site teams
• Develop frontline teams across recruitment, onboarding, retention, recognition, training and capability development
• Ensure sites comply with bp operational procedures, policies, HSSE requirements and brand standards
• Drive performance improvements across fuel, convenience and foodservice using KPI management and execution excellence
• Improve site profitability through sales growth, cost control, labor model optimization, waste management and retail asset utilization
• Drive continuous improvement in customer experience, operational standards, compliance and business performance
• Build and maintain a strong safety culture and ensure legal, regulatory and company compliance
• Exercise autonomy, judgement and decision-making across operational, people and business matters
• Manage operational incidents, compliance findings and audit actions
• Build relationships with key partners and collaborate across functions
• Lead implementation of strategic business initiatives and operational change programs
• Report to the Field Operations Manager and work with Operations Support, Commercial, Convenience, Assets, Marketing, People & Culture and other support teams

• Higher Education Degree strongly preferred
• Significant Retail Operations experience, including field / multi-site management
• Experience leading, coaching and developing large frontline teams
• Proven track record of delivering safety, financial, operational and people performance
• Broad understanding of Retail business processes and performance drivers
• Experience leading site staff, including labour performance, staff engagement and people processes, in coordination with P&C advisory
• Strong partner and relationship management capability
• Up to 75% travel should be expected
• Employment may be contingent upon local policy requirements, including pre-placement drug screening, medical review of physical fitness, and background checks

• Open and inclusive culture
• Great work-life balance
• Learning and development opportunities
• Life and health insurance
• Medical care package
• Flexible working options
• Collaboration spaces in a modern office environment