Virtual Assistant – Account Setup, Account Management

• Create and configure accounts according to company SOPs
• Fill in profile and security details accurately and verify configurations
• Perform normal onboarding activities
• Gradually build account activity and profile completeness on a set schedule while following platform rules
• Monitor assigned accounts daily for status changes, verification requests, or restrictions
• Escalate account issues to a Team Leader
• Track account status in Sheets/Excel or an internal system
• Submit daily reports covering new setups, active accounts, accounts under review, and issues
• Follow SOPs and platform policies
• Keep credentials and recovery information confidential
• Report suspicious activity immediately

• At least 1 year of relevant experience in Social Media, Marketing, or a related field
• Good command of English and Bahasa Indonesia
• Excellent communication and interpersonal skills
• Attention to detail and consistency in following SOPs/checklists
• Basic digital literacy, including comfort with multiple platforms and Google Sheets/Excel
• Strong organisational and time-management skills when handling many accounts daily
• Discretion and trustworthiness around confidential/security information
• Ability to spot irregularities and escalate appropriately rather than act independently
• Good attitude with hunter mentality

• Work-from-home opportunities
• Learning & Development Programs to upskill yourself
• Lucrative salary package
• Health and wellness perks & benefits
• Motivating and supportive teams