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Associate Solutions Architect – 12 Month Fixed Term Contract

About the role

• Support delivery of contracted services to customers
• Review discovery sessions to understand business needs and requirements
• Replicate standardized solution designs on the Workiva Platform
• Interact with customers and contribute to standardized solution delivery
• Develop knowledge of financial, risk, or operational reporting using the Workiva platform
• Set up and install technical systems, applications, or process designs
• Manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users
• Test and troubleshoot installed systems
• Identify and document technical issues for escalation to product and system integration teams
• Provide client-experience feedback to product and professional services teams
• Collaborate across teams and build internal working relationships

• Undergraduate degree or equivalent combination of education and experience in a related field
• An advanced degree may be considered in lieu of professional experience
• 2 years of experience in service delivery, finance, accounting, audit, or a related field
• Knowledge of enterprise risk, financial planning, or analytics and reporting solutions and related technology platforms
• Proficiency with Microsoft Office suite and Google Workspace applications
• Familiarity with complex spreadsheet formulas or SQL is preferred
• Ability to present topics clearly and succinctly
• Willingness to travel up to 25% for team and corporate meetings
• Required to undergo comprehensive security and privacy training tailored to the role

• Flexible work arrangements
• Reliable internet access for any period of time working remotely
• Ongoing training
• Reasonable accommodations for applicants with disabilities