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Business Operations Manager – Associate

About the role

• Work directly with the Head of Operations to drive initiatives forward
• Identify operational issues, make the case for improvements, and implement solutions
• Manage or contribute across people operations, finance operations, tooling, processes, and costs
• Handle contracts, onboarding, policies, and day-to-day people operations
• Manage invoicing, expenses, payroll inputs, and cashflow processes
• Find and eliminate manual, slow, and duplicated work
• Build AI-assisted tools and automations
• Own SaaS, AI, and cloud billing; identify waste and reduce costs
• Develop processes, automations, and savings that become part of the company's operating model

• Experience level open to more junior and more senior candidates
• Ability to own ambiguity and take initiative
• Ability to deliver practical solutions and improve them iteratively
• Ability to read contracts
• Ability to build spreadsheet models
• Ability to automate workflows
• Ability to negotiate renewals
• Numeracy and willingness to work with finance operations; no formal finance knowledge required
• Experience using AI tools to work faster
• Operational judgement, reliability, and follow-through
• Applicants must have the legal right to work in South Africa, either without restrictions or through a visa

• 33 days paid leave
• High-end, fast computer
• All the latest software and productivity tools needed
• Opportunity to work with globally recognisable brands in US Entertainment
• Compensated exercise during the recruitment process