Senior Salesforce Administrator

• Manage day-to-day Salesforce administration, including users, permissions, fields, objects, page layouts, record types and general platform configuration
• Support business users with Salesforce queries, issues and change requests
• Build, maintain and troubleshoot Salesforce Flows
• Translate stakeholder business requirements into practical Salesforce solutions
• Manage BAU administration, support activity and project-based Salesforce work
• Support platform improvement, standardisation and change initiatives
• Create and maintain reports and dashboards
• Support data quality and Salesforce data management
• Troubleshoot issues and collaborate with the wider technical team on complex support
• Implement functionality, configuration changes and process improvements
• Assist with Salesforce migration or consolidation activity
• Test configuration and process changes before wider business testing
• Collaborate with Salesforce engineers, technical leads, business analysts and support functions
• Use Salesforce data tools and SOQL for troubleshooting and investigation
• Maintain documentation for changes, processes and configurations
• Communicate across international regions and time zones while working independently
• Manage priorities and keep the wider team informed of progress, risks and blockers
• Handle urgent and business-critical support requirements professionally

• Salesforce Administration — 3 years' experience
• Object-Oriented Platform
• SOQL & SOSL (Syntax) — 3 years' experience
• Salesforce Flow — 3 years' experience
• Data Manipulation Language (DML)
• Apex trigger basics
• Strong commercial experience as a Salesforce Administrator, ideally operating at Senior Administrator level
• Excellent hands-on knowledge of Salesforce administration, including users, profiles, permission sets, fields, objects, page layouts, record types, validation rules and general platform configuration
• Strong Salesforce Flow experience, including designing, building, troubleshooting and maintaining flows
• Strong working knowledge of SOQL and SOSL for data queries, search and troubleshooting
• Comfortable with DML and Apex trigger basics for day-to-day configuration tasks
• Legacy SOAP web services and API-driven data interactions are desirable
• Salesforce Administrator certification is strongly preferred; Advanced Administrator or Platform App Builder certification is advantageous
• Monday to Friday availability during approximately 8am–5pm or 9am–6pm local time
• Ability to work independently and collaborate across multiple international time zones