Credit Control Specialist

• Chase overdue invoices by email and phone in a professional, firm tone
• Agree payment plans and log every promise to pay
• Reconcile customer accounts and resolve disputes with sales and finance
• Update the ageing report weekly and flag high-risk accounts
• Allocate incoming payments accurately in the accounting system
• Own the collection of overdue invoices and help keep the client's cash flowing

• Experience in credit control or collections, with examples of reducing overdue balances
• Familiarity with Xero, QuickBooks or Sage
• Confident, polite phone and email manner
• A reliable laptop, stable fibre internet and a quiet workspace
• Availability for 09:00–17:00 UK time (11:00–19:00 SAST)
• Experience with UK VAT and payment terms (nice to have)
• Familiarity with Dext or GoCardless (nice to have)
• Experience with ageing reports in Excel (nice to have)

• Full-time remote work from anywhere in South Africa
• Long-term role with a UK employer
• Training, support and room to grow
• Reliable laptop, stable fibre internet and quiet workspace are required for remote work