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Territory Manager

About the role

• Manage and develop a portfolio of independent retail partners across New South Wales
• Build strong, long-term relationships that support sales growth and brand advocacy
• Regularly visit retailers to review performance, identify opportunities and enhance in-store execution
• Present and sell new collections, secure orders and support successful product launches
• Drive annual sales targets and contribute to territory budgets and forecasting plans
• Identify and open new premium retail accounts aligned with the Jellycat brand
• Partner with Marketing to ensure visual merchandising and point-of-sale materials meet brand standards
• Monitor account performance, credit status and order fulfillment
• Share market, customer and product feedback to inform future commercial decisions
• Deliver accurate reporting and present regional commercial updates to the wider business

• Demonstrable commercial experience in a field-based sales or account management role for a premium, luxury or wholesale retail brand based in Australia
• Experience managing independent retail accounts, ideally within a premium or luxury brand environment
• Excellent relationship-building, presentation and communication skills
• Strong commercial awareness with experience driving sales growth and achieving targets
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• A proactive and solutions-focused approach to problem solving
• The confidence to work independently while collaborating effectively with wider teams
• A passion for delivering outstanding retail experiences and maintaining high brand standards
• A genuine love of the Jellycat brand and enthusiasm for representing it in the market