Lead Analyst, Managed Service

• Lead deliveries and development for FIS' payment-as-a-service managed services platform covering payment products hosted on a multi-tenant platform
• Deliver enhancements while maintaining annual product updates and scheme compliance
• Lead offshore and local teams and provide rostered production support with offshore developers and product teams
• Ensure customer service levels are met
• Manage end-to-end project delivery, including requirements refinement, estimates, design, build, testing support, and implementation
• Coordinate with stakeholders and external product development teams to ensure quality deliverables and timelines
• Participate in project enhancement work and ensure seamless transition to the run space
• Drive analysis and design of technical solutions aligned with business and IT strategies and FIS architectural standards

• Payment domain and card schemes knowledge and experience
• Experience with product-based deliveries and maintenance
• 10+ years of experience in a similar role
• Australian working rights
• Strong people leadership, project delivery, and technical solution design skills
• Strong C++ experience
• Experience with Unix/Linux, Oracle, SQL, Perl scripting, Shell scripting, and Java for UI development
• Mainframe experience is highly desirable or willingness to learn
• Strong analytical and problem-solving skills
• Experience with FIS' DataNavigator, IST MAS, and Clearing product suites is highly desirable
• Experience working with payment switches is an added bonus

• Internal career growth opportunities
• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community