Global Investigator – Triage, APAC

• Process inbound complaint data and validate AI investigation-platform outputs
• Route cases into investigative pipelines leading to frozen scam proceeds and seized assets
• Determine case dispositions including freezes, takedowns, recovery handoffs, legal-process drafts, victim notifications, or closure
• Validate and route hundreds of complaint dispositions per week
• Detect false positives, merged syndicates, and misclassified scam patterns
• Enrich complaint selectors using more than forty commercial data-source integrations
• Own clean shift handoffs for continuous global operations
• React quickly to complaint surges and live takedown events
• Learn new patterns in crypto-enabled crime
• Coordinate with global teammates on time-sensitive handoffs
• Participate in formal on-call support for hacks, law-enforcement support, and other urgent matters

• Investigative or analytical experience in the private or public sector
• 1–3 years of experience is acceptable
• Strong AI fluency and daily use of AI tools
• Judgment to identify when AI outputs are incorrect
• Interest in developing blockchain analysis skills
• Comfort working in a fast-paced, fluid environment with shifting priorities
• Strong written and verbal communication
• Ability to work standard business hours in the local time zone
• Ability to provide EMEA-hours coverage
• Willingness and ability to participate in a weekly on-call rotation, with occasional weekend coverage
• Experience working with cryptocurrency in a professional role
• Experience using blockchain analytics tools
• Experience with crypto-related scams or illicit activity
• Legal authorization to work in the current country of employment

• Competitive benefits, wellness programs, and time away from work, varying by country and local employment requirements
• Distributed-first work environment
• Professional growth and development alongside experienced crypto investigators
• Global team collaboration and follow-the-sun operational coverage