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Scheduler, Gujarati

About the role

• Validate candidates via phone call according to project requirements
• Check candidates' availability for the project
• Answer candidates' questions
• Provide logistic information
• Schedule candidates for session times
• Send reminders to participants to minimize no-shows
• Fill the session schedule days in advance
• Communicate daily schedule updates to the project team
• Communicate with potential participants via phone or email
• Screen potential participants based on defined criteria
• Conduct pre-study follow-ups to encourage attendance

• Idiomatic fluency in Gujarati
• Ability to adapt to the IST time zone
• Ability to work a flexible schedule as needed
• Computer competency for data entry and production of reports and schedules
• Ability to adapt to changing priorities through applied feedback and shifting focus quickly as project needs evolve
• Outstanding customer service and excellent communication skills, including phone, email, and electronic media communication
• Extremely detail-oriented
• Experience working in a team

• Freelance / Independent Contractor engagement model
• Fully remote work arrangement