AI Automation, Operations Coordinator

• Map existing business processes and workflows to identify inefficiencies and improvement opportunities
• Assess where AI tools and automation can reduce manual work, improve accuracy, and streamline operations
• Design, build, test, and implement automated workflows across business systems
• Integrate software platforms and improve information flow between systems
• Identify repetitive administrative tasks suitable for automation
• Document workflows, systems, and standard operating procedures
• Monitor automations, troubleshoot issues, and refine workflows
• Work with stakeholders to understand operational challenges and deliver practical solutions
• Evaluate AI tools and emerging technologies to improve business performance
• Provide day-to-day administrative support to management and project teams
• Assist with timesheets, labour forecasting, and resource planning
• Process supplier invoices and assist with accounts payable and receivable
• Support purchasing, procurement, and supplier administration
• Maintain accurate project, employee, and company records
• Assist with project documentation, reporting, and coordination
• Support employee onboarding and compliance administration
• Follow up outstanding actions and coordinate internal communications
• Use Claude, Simpro, Xero, Fieldwire, SharePoint, Monday.com, and n8n/Zapier for AI, operations, accounting, project, document, and workflow coordination
• Deliver measurable efficiency improvements while keeping automations reliable, documented, and maintainable

• Philippines-based candidate
• Advanced, hands-on AI capability with a proven track record of building and deploying AI solutions used by a business every day
• Strong Claude experience using Projects, Skills, connectors (MCP), or the API
• Ability to build using APIs, webhooks, multi-step automations, and basic Python or JavaScript scripting
• Experience mapping business processes and identifying automation opportunities
• Familiarity with Zapier, Make, n8n, or Microsoft Power Automate
• Experience in business administration or operations support
• Strong Microsoft 365 skills, particularly Excel and SharePoint
• Strong analytical and problem-solving skills
• Ability to document processes clearly and explain technical solutions to non-technical stakeholders
• Exceptional written and verbal English communication skills
• Organized, proactive, and capable of managing projects independently
• Experience integrating multiple business applications and systems (highly regarded)
• Familiarity with AI assistants, large language models, and AI-powered workflow tools (highly regarded)
• Experience with APIs, webhooks, and no-code or low-code platforms (highly regarded)
• Experience implementing automations across administration, finance, sales, marketing, or customer service (highly regarded)
• Experience creating SOPs, workflow diagrams, and process documentation (highly regarded)
• Previous experience supporting Australian businesses (highly regarded)
• Disclose any existing ongoing roles or client work
• Reflect this engagement on LinkedIn as “Independent Contractor”

• 100% remote work from home
• Flexibility in how contractor time is managed
• Alignment with AU business hours for collaboration