Director, Business and Process Optimization – Pharmacovigilance

• Provides management and strategic direction to the business operation/corporate function
• Participates with senior leadership in developing and authorizing strategic business plans
• Oversees cross-functional activities, projects and initiatives delivering strategic insights, analyses and recommendations
• Drives continuous process improvement and assesses compliance with cross-functional processes and associated systems, applications, training and communications
• Serves as business lead for large, complex, cross-functional process improvement initiatives
• Collaborates with stakeholders, peers and leaders on strategy, execution and communications planning
• Provides administrative oversight of staffing, budgeting, scheduling and long-term planning
• Provides strategic direction to staff through line management of a team
• Oversees recruitment, induction, talent development and retention
• Provides coaching, feedback, performance appraisals, development plans and career coaching
• Develops and implements business plans and forecasting
• Supports and drives process and systems optimization activities
• Provides oversight and/or responses for client or internal process audits and CAPAs
• Cultivates an environment of continuous improvement
• Acts as an internal transformation consultant for M&A integration activities

• Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
• Extensive pharmacovigilance experience with experience of process improvement, safety applications and systems including demonstrated line management experience
• Extensive leadership experience in PV from a service provider environment
• Experience optimizing processes and managing through to implementation
• Outstanding leadership and management skills
• Advanced skill in process development and improvement, especially as it applies to clinical and post-marketing PV
• Excellent project management skills
• Certification in process improvement methodologies such as Lean Six Sigma is a plus
• Superior attention to detail, investigative and analytical skills
• Outstanding interpersonal, negotiation and problem solving skills
• Superior computer skills, to include an effective understanding of clinical management and pharmacovigilance technology and systems
• Expert understanding of the practices, processes and requirements of clinical trials, to include regulatory guidelines and directives
• Superior oral and written communication skills including the ability to communicate in English, both orally and in writing
• Capable of directing and promoting teamwork in a multidisciplinary and/or multi-cultural team setting
• Capable of driving innovation in developing new ideas related to process improvements
• Outstanding organizational, judgment, analytical, decision making and interpersonal skills to manage complex projects in parallel and manage rapidly changing priorities

• Remote work availability
• Flexible work environment
• Growth opportunities
• Collaborative and supportive culture
• Professional development, talent development and career coaching
• Ongoing coaching and feedback
• Diverse and inclusive workplace
• Opportunity to work on global projects with teams across Europe, North America, South America, Asia and Australia