Engineering Engagement Lead – S&P 500 Customer

• Regularly assess every engineer and project against Space Inch’s project success standards and client/team needs
• Gather feedback from client engineering and product managers on each engineer’s quality of work
• Run regular 1:1s, provide candid feedback, and create development plans tied to Space Inch’s career paths
• Identify engineers ready for promotion, build promotion cases, and support progression toward leadership roles
• Work with Engineering Leads to complete evaluations and coaching
• Keep engineers engaged and connected to Space Inch and identify retention risks early
• Serve as Space Inch’s senior client contact for people performance and impact
• Manage client expectations and communicate the value of the partnership
• Help engineers navigate shifting priorities, unclear ownership, and unrealistic timelines
• Bridge communication gaps between Space Inch and the client
• Check adherence to defined AI practices, help engineers improve, and share effective practices across the team
• Understand client applications and business context well enough to provide credible input to client managers

• 10+ years in engineering and people leadership, engagement or account management, or technical project/product management in an agency, consultancy, nearshore, or client-embedded environment
• Preferably an engineering background, but this is not required
• Understanding of modern software development, including SDLC, common architectures, and stacks
• Ability to follow what engineers are building and engage with client engineering and product managers; coding is not required
• Curiosity about the client’s business and ability to learn its domain, applications, and workflows
• Ability to evaluate performance using standards, evidence, and multi-source feedback and turn it into actionable coaching
• Exceptional communication and mediation skills across written, asynchronous, live, and cross-cultural communication
• Proven track record of growing engineers from junior to senior and from individual contributor toward leadership
• Experience managing senior client stakeholders, gathering feedback, managing expectations, and demonstrating the value of team members
• Practical fluency with AI as a working tool and ability to assess engineers’ AI practices
• Experience leading distributed or remote people, including people working mostly independently

• Occasional travel for client visits and company retreats
• Work/life balance support
• Remote-first setup
• PTO
• 100% paid sick leave
• Annual health checkup budget
• Wellness subsidy
• Education budget for learning and expanding knowledge