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Regional Sales Manager, Existing Accounts

About the role

• Directly sell enterprise security software solutions across the breadth of CrowdStrike’s products
• Drive incremental revenue within existing customers through usage adoption, product expansion, and account renewal
• Own growth and retention of existing accounts through cross-sell and up-sell motions
• Prospect new products and use cases and identify opportunities across buying centers within assigned accounts
• Build relationships with key decision makers, including executive-level and CXO stakeholders
• Develop and execute comprehensive business plans for each account
• Own renewal forecasting, negotiation, and close; identify renewal risks and resolve barriers
• Coordinate post-twelve-month customer hand-offs to ensure product adoption, expansion, flexible purchasing-model drawdown, and renewal
• Maintain accurate forecasts, Net Revenue Retention, expansion quota attainment, flexible-pool drawdown, and product adoption
• Document customer contacts and activity data in CRM and marketing software
• Promote CrowdStrike products, maximize brand recognition and mindshare, and publicize success stories
• Provide customer feedback for product, systems, and process improvements
• Collaborate with Regional Sales Managers, Customer Success, Sales Engineering, Professional Services, Marketing, Channel/Alliances, Finance, Customer Support, and external partners
• Perform work primarily in the field away from home or company offices

• Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways
• Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives
• Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement
• Complete, “big-picture” understanding of the business and technical contexts of key account opportunities
• Driven, self-starter who exudes leadership on account set and compels others to get on board
• Fully adept at consultative effectiveness and establishing trust with internal and external customers
• Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
• Minimum 8+ years of relevant professional experience
• Language fluency in German and English

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe